Croydon University Hospital improved usability of surgical directorate by 400% while reducing paper waste by 45%
The Results
500%
Increase in investor interest for Series-A
300%
Increase in product control and visibility
84%
Decrease in Cloud architecture cost
200%
Increase in Engineering speed
Industry
Healthcare
type
Enterprise
Client
Croydon University Hospital (NHS)
technology
Desktop & Web
Location
London, UK
Context & Goal
Dr. Imran Qureshi, Associate Medical Director of Croydon University Hospital, Wanted to develop a database that would allow monitoring of all patients within the surgical directorate. This was to replace a much clunkier local database.
Business challenge
Add Electronic Health Record of patients
Print patient lists for various specialties in surgery department
Add previous testing reports history
Filter patient list by specialty
Doctor's felt anxious using existing system
THe plan
Audit their existing system
Redesign user-experience (UX) to improve experience
Redo User-Interface design
Build a browser based desktop app
NHS transformation
Before
Unusable clunky database
Fragmented patient record
Large amount of paper waste due to unoptimized printing
After
Optimized data entry through a more aesthetic and functional user-interface
45% reduction is paper waste
400% improvement in usability
Surgeon’s able to focus on providing better healthcare
Deliverables
MVP DesignUser-experience (UX) Audit & Design & Development
User Interface (UI) Design
Web app development
Testing/QA
Carte Blanche’s project management was excellent. Grounded in agile methodology, they really made the whole process straightforward. They were highly responsive to communication and happy to pivot based on feedback. The product came in before time. I was extremely pleased with the result.
Dr Imran Qureshi
Associate Medical Director Croydon University Hospital, NHS, UK
Before
After
Before
After
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